Second level manager responsible for server, network and help desk teams.

• Ensure maximum availability of all production, development and disaster recovery systems and infrastructure (i.e. network, storage, email, back up, desk tops, security, etc.)
• Ensure excellent support services and customer relations with the user community.
• Ensure timely delivery of quality projects satisfying technical and strategic requirements
• Develop and manage plans and budgets which satisfy short and long term needs
• Mentor and guide staff to ensure ongoing development of their technical and management skills.
• Define staffing needs and recruit competent employees and/ or consultants, as appropriate
• Develop a strong cooperative team of IS professionals
• Ensure that IS policy and procedures are enforced
• Work closely with I.S. senior management on day to day issues and provide strategic direction
• Develop and maintain standards as they relate to technical infrastructure and security

Salary Range: 150-200k

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